Contact us
Get in touch with us and find out the opening times for different parts of the Shelter.
General enquiries
Call us
01242 523521
Email us
reception@gawa.org.uk
Find us
Gardners Ln, Cheltenham
GL51 9JW
Send us a message
Our reception is open Monday to Friday 8am to 4:30pm, including most Bank Holidays.
Contact details and opening hours for other parts of the organisation can be found below.
CASVet
Please visit our website to make appointments or order repeat medication, parasite treatments and prescription diets online. Our reception opening hours are Monday to Friday 8:30am to 6:30pm.
| CASVet | www.gawa.org.uk/casvet | casvet@gawa.org.uk | 01242 530056 |
Short Bark and Sides Dog Grooming
If you are enquiring about appointment availability, please submit an enquiry on our web page and the team will get back to you as soon as possible. Our opening hours are 8am to 4pm Monday to Friday.
| Short Bark and Sides | www.gawa.org.uk/dog-grooming | grooming@gawa.org.uk | 01242 548774 |
Cat or dog boarding and dog day creche
If you are enquiring about availability, please submit an enquiry on our website and the team will get back to you as soon as possible. Our reception opening hours are Monday to Friday 8am to 4:30pm.
| Boarding and day creche | www.gawa.org.uk/dog-cat-boarding | reception@gawa.org.uk | 01242 523521 |
Charity Shops
Please visit our charity shop webpage to see what items we sell or accept as donations, and the opening times from each shop.
| Gardners Lane shop | www.gawa.org.uk/charity-shop | charityshop@gawa.org.uk | 07354 511834 |
| Winchcombe Street shop |
www.gawa.org.uk/charity-shop | charityshop@gawa.org.uk | 07927 302937 |
Adopting a pet
If you are looking to adopt a pet, please find a pet you would like to adopt on our website, then email the relevant team for an application form.
| Cats | View cats for adoption | cats@gawa.org.uk | 01242 548771 |
| Dogs | View dogs for adoption | dogs@gawa.org.uk | 01242 548770 |
| Small animals | View small pets for adoption | smallanimals@gawa.org.uk | 01242 214812 |
If you need to give up your pet, please complete a form at www.gawa.org.uk/giving-up and our team will get back to you as soon as possible.
Education Team
Our team works Monday to Thursday from 8:45am to 4:45pm, excluding Bank Holidays. Most commonly asked questions can be answered by exploring our website.
| Education Team | www.gawa.org.uk/education | education@gawa.org.uk | 01242 548772 |
Fundraising, website and social media
Our team works Monday to Friday from 8:45am to 4:45pm, excluding Bank Holidays. Most commonly asked questions can be answered by exploring our website.
| Fundraising, web and social | www.gawa.org.uk/support-us | fundraising@gawa.org.uk | 01242 548779 |
Volunteers, events and corporate enquiries
Our team works Monday to Friday from 8:45am to 4:45pm, excluding Bank Holidays. Most commonly asked questions can be answered by exploring our website.